Critical Core Skills​

Category: $200 to <$500

Critical Core Skills​
Critical Core Skills​

Category: $200 to <$500

Critical Core Skills​
Risk Management & Mitigation: A Problem-solving Framework

Problem-Solving New

Risk Management & Mitigation: A Problem-solving Framework

Adopting a Culture of Continuous Learning for Better Team Results

Learning Agility New

Adopting a Culture of Continuous Learning for Better Team Results

Promoting an Inclusive Work Culture

Building Inclusivity New

Promoting an Inclusive Work Culture

Find Your Calm and Focus

Adaptability New

Find Your Calm and Focus

Contribute to a Harmonious Work Culture

Building Inclusivity New

Contribute to a Harmonious Work Culture

Reimagine Customer Service

Creative Thinking New

Reimagine Customer Service

Make a Positive Impression Through Personal Presentation

Influence New

Make a Positive Impression Through Personal Presentation

Pitch Ideas With Conviction

Influence New

Pitch Ideas With Conviction

Basic Online Tools To Organise Your Work

Digital Fluency New

Basic Online Tools To Organise Your Work

Using the Internet for Career & Learning Development

Digital Fluency New

Using the Internet for Career & Learning Development

Letting Potential Employers Find You Online

Digital Fluency New

Letting Potential Employers Find You Online

Using Digital Apps for Effective Team Communications

Collaboration New

Using Digital Apps for Effective Team Communications

How to Win and Keep Customers Using Social Media

Digital Fluency New

How to Win and Keep Customers Using Social Media

Enhancing Customer Experiences via Digital Engagement Platforms

New

Enhancing Customer Experiences via Digital Engagement Platforms

In this course, you will get to learn how to enhance customer experiences on digital customer engagement platforms.

Work in a Team

Work in a Team

Learn how to work in a team effectively through communication techniques and shared goals.

Communicate and Relate Effectively at the Workplace

Communicate and Relate Effectively at the Workplace

Use effective communication techniques to improve your working relationships with your team.

Apply Emotional Competence to Manage Self at the Workplace

Apply Emotional Competence to Manage Self at the Workplace

Keep a positive attitude, and don’t let negative emotions get the better of you.

Adapt to Change

Adapt to Change

RET-CHG-1001-1.1 Keep Up With the Changing Times

How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)

How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)

RET-CEX-1008-1.1 Handle Difficult Customer Service Situations Like a Pro

Contribute to the Design and Development of a Productivity Framework

Contribute to the Design and Development of a Productivity Framework

Time to shine as you design and develop a productivity framework. Understand, solve, and measure progress for various business situations.

Facilitate the Implementation of a Productivity Framework

Facilitate the Implementation of a Productivity Framework

Can you systematically promote productivity in your organisation? Learn to implement a productivity framework through this course.

Use Basic Hand Tools and Equipment (SC/SAP)

Use Basic Hand Tools and Equipment (SC/SAP)

Help your team become effective in the use and maintenance of hand tools.

Operate Electrical Measurement Devices (SC/SAP)

Operate Electrical Measurement Devices (SC/SAP)

Learn to perform or supervise the required electrical measurement tasks in your workplace using proper procedures.

Supervise Work Improvement Processes (SC/SAP)

Supervise Work Improvement Processes (SC/SAP)

Learn to supervise work improvement processes through a systematic approach.

Supervise Quality Procedures (SC/SAP)

Supervise Quality Procedures (SC/SAP)

Learn to supervise quality procedures and improvement projects. Make quality your team’s motto.

Apply Innovation in the Workplace

Apply Innovation in the Workplace

How can you apply innovation in the workplace? Learn to generate and contribute ideas at work.

Apply Basic Lean Techniques in the Workplace

Apply Basic Lean Techniques in the Workplace

Lean techniques will help you streamline and eliminate waste or redundancies in your work processes. Do more with less!

Perform Warehouse Operations

Perform Warehouse Operations

Perform warehouse, stock control, and housekeeping operations efficiently at work.

Perform Basic Productivity Practices

Perform Basic Productivity Practices

Use appropriate methods to improve basic productivity practices in the workplace.

Apply Quality Systems (Use of SC & SAP)

Apply Quality Systems (Use of SC & SAP)

How do you ensure work quality? Learn to systematically plan out work activities and make improvements where necessary.

Apply Teamwork in the workplace (Use of SC & SAP)

Apply Teamwork in the workplace (Use of SC & SAP)

How do you apply teamwork in the workplace? Learn to assist in teambuilding and improving team performance.

Apply WSH Policy

Apply WSH Policy

Improve your workplace safety by complying with WSH standards and requirements.

Apply 5S Techniques (Use of SC & SAP)

Apply 5S Techniques (Use of SC & SAP)

Apply 5S techniques to prevent waste and defects and promote self-discipline and productivity.

Maintain Workplace Safety and Health Policies and Procedures

Maintain Workplace Safety and Health Policies and Procedures

Learn to effectively communicate and maintain workplace safety and health management policies and procedures.

Facilitate Effective Work Teams

Facilitate Effective Work Teams

Learn to facilitate effective work teams. Improve team performance by promoting job ownership and commitment to goals and targets. 

Facilitate Effective Communication and Engagement at the Workplace

Facilitate Effective Communication and Engagement at the Workplace

Learn to facilitate effective communication and engagement at the workplace. Build healthy working relationships within your team.

Apply Continuous Process Improvement Techniques

Apply Continuous Process Improvement Techniques

Apply continuous improvement process techniques for professional success and to help your organisation achieve its goals.

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