The Kaleidoscope Effect

The Kaleidoscope Effect:

How Diversity

Fuels Performance

Meet Amy, a Human Resource Manager

a food importer and distributor.

Amy realised that there had been many issues arising off late. She not only recognized the lack of racial and gender diversity but also observed an alarming underrepresentation of employees across different age groups.

Struggle #1:
ATTRACTING DIVERSE POOL OF CANDIDATES

The first struggle was an increasing instance of DISCRIMINATORY BEHAVIOUR and MICROAGGRESIONS experienced by employees based on age, gender, and cultural/racial background. Amy felt that these are clear indications of an intolerant workplace culture.

The second challenge was LOW EMPLOYEE ENGAGEMENT. Amy noticed that the organisation often experienced lower employee engagement and satisfaction, as individuals from underrepresented groups felt undervalued and disconnected from the organization.

Struggle #2:
CREATING AN INCLUSIVE WORKPLACE

Struggle #3:
LACK OF TRAINING

The third challenge was HIGH TURNOVER RATES. Amy also saw a trend amongst employees of diverse backgrounds, where there was a disproportionately high turnover rate suggesting that the company's culture may not be welcoming or inclusive.

Struggle #3:
LACK OF TRAINING

Amy feels that she needs to quickly get to the bottom of it and work alongside her employees to achieve their goals.

Does ABC Corp sound like your organisation?

It is not uncommon for organisations to face challenges related to inclusivity and diversity.

It is essential to look for patterns and deeper insights to gain a comprehensive understanding of the organisation’s commitment to diversity and inclusivity.

We, at SSA Academy, have the perfect solution for individuals who share the same problems as ABC Corp.

35%

more likely to outperform competitors

Creating an inclusive and diverse company requires a range of skills and competencies.

Here are some key skills that can help drive performance through inclusivity and diversity:

Communication

Effective communication involves actively listening to others, being open to feedback, and encouraging dialogue and collaboration.

Flexibility

Being flexible and adaptable is crucial. This involves being willing to adjust policies and practices to better support employees from different backgrounds and cultures.

Leadership

Leaders must be able to communicate a clear vision, inspire others, and lead by example.

Empathy

Having empathy means being able to understand and relate to others' experiences and emotions. This skill can help build stronger relationships with employees and create a more supportive and inclusive workplace.

CLASSROOM TRAINING

While Clare can learn these skills through self-help books or YouTube videos, classroom training offers several advantages:

Interactive Learning

Classroom training provides an interactive learning experience where you can engage with professional trainers – while learning from their wealth of experience and the experience of other participants. This allows for feedback, group discussions, and role-playing exercises that can enhance your learning experience.

Personalised Feedback

In a classroom training setting, trainers can provide personalised feedback to help you identify areas of strength and weakness. This feedback can help you tailor your learning to your specific needs and goals.

Practice

Classroom training provides opportunities for you to practise your soft skills in a safe and supportive environment. This can help you build confidence and develop your skills more effectively than simply reading about them in a book.

Networking

Classroom training provides an opportunity to network with other participants who are also interested in developing their soft skills. This can help you build relationships and gain new perspectives on different challenges.

Structure

Classroom training provides a structured learning environment that can help you stay on track and focused on your goals. Self-help books may lack structure and can be overwhelming, making it difficult to know where to start and how to progress.

If your company is like ABC Corp, and would like to start your journey to CREATE A DIVERSE WORKFORCE, here are some courses offered by SSA Academy which would be best suited for you:

We have the solution right here!

Contributing to a Harmonious Work Culture

16 hours – from $190

This course is about enabling you to use best-practices when working in a diverse team and/or diverse environment while ensuring that the team goals are met.

What you will learn:

Observation and value judgments
Using the Johari window
Diversity Dimensions: importance and application
Managing our unconscious bias
Communicating in a diverse workplace environment

Finding Your Calm and Focus

14 Hours – From $102.60*

This course is about enabling you to make adjustments to current work activities arising from internal changes such as to support the organisation’s transformation plan. You will also learn to be resilient in facing external changes like an uncertain economic outlook.

What you will learn:

5 areas of self-awareness
Actions based on changes in the environment
3 problem solving techniques to manage stressor
Brainstorming to spark ideas in adapting to changes in the workplace
How to measure impact of self-care techniques

Promoting an Inclusive Work Culture

16 hours – from $190

This course is about enabling you to show sensitivity towards differences in values, beliefs and behaviours across diverse groups through positive actions and behaviors. They include communicating with empathy irrespective of the channel, responding instead of reacting to triggers, and making concerted efforts to appreciate commonalities and differences via inclusive activities.

What you will learn:

Overcoming barriers to diversity and inclusion at the workplace
Cultural intelligence: what, why and how
Sharing with team the organisation’s best practices of promoting diversity in the workplace
How to facilitate healthy and respectful conversations?
How to perform self-monitoring to manage unconscious bias for improvement

Enhancing EQ to be Better Leaders

16 hours – from $190

Chapter 1: Knowing Leads to Well-being

EQ: Old concept, new approaches
Best practices in work-life balance in Singapore
Stress issues in post-COVID-19 work environment

Chapter 2: Enhancing Your Personal Brand

Personal brand: purpose and relevance
Relationship of personal brand and your role in the organization
It’s okay to admit you need help
Emerging trends on self-management

Chapter 3: Believe in Better

Who says stress is bad?
New techniques in stress management
Dealing with stress triggers at the workplace

Here’s what our client has to say about these courses!

“

The workshop was very engaging and interactive. The trainer is very knowledgeable and went beyond to teach us about managing guests at the restaurant as well. Excellent work!

Mr. M. Saiful, Assistant Manager - Operations Excellence,

Commonwealth Concepts

(parent company for Pastamania, Swissbake, and more)

What’s more, tap on
government subsidies of up to

70%

of the full course fees

Get training support in the form of Absentee Payroll to defray manpower costs of up to

$4.50

per hour

Prepare for the future economy.
Redefine key skills.

Interested? Register your interest today!

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