Facilitate Effective Communication and Engagement at the Workplace

From $101.40 only

SkillsFuture Credit

SSG Training Grant

UTAP Eligible

PSEA Eligible

Facilitate Effective Communication and Engagement at the Workplace

From $101.40 only

SkillsFuture Credit

SSG Training Grant

UTAP Eligible

PSEA Eligible

Facilitate Effective Communication and Engagement at the Workplace

Effective communication and engagement are key to a cohesive team working towards common goals and targets. Effective communication and engagement at the workplace mean knowing how to resolve conflicts, promote open communication, and use appropriate communication tools and techniques.

What you will learn

Communicate organisational communication policies and procedures to staff and monitor their compliance.
Maintain channels of communication to update staff on the latest and relevant work-related information according to organisational communication policies and procedures.
Promote effective communication among staff taking into account diversity issues.
Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings.
Assess conflict situations and develop appropriate conflict resolution strategies.
Resolve conflict using appropriate conflict resolution strategies, approaches, and techniques.

Course Details

Recommended for Supervisory Staff

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding
SSG Training Grant
UTAP Eligible
PSEA Eligible

Course Duration

16 hours

Mode of Delivery

In-person Classroom

Accessibility

Our location is wheelchair accessible

Course Reference Number

TGS-2011501177

Funding Validity Period

1 Jan 2019 - 24 Feb 2025

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

Fees for course starting 1 Jan 2024 onwards

SELF-SPONSORED		SMEs	NON-SMEs		Full Course fee (Include GST)
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$153.40	$101.40	$101.40	$153.40	$101.40	$283.40