Communicate and Relate Effectively at the Workplace

From $98.80 only

Communicate and Relate Effectively at the Workplace

From $98.80 only

Communicate and Relate Effectively at the Workplace

Learn effective communication techniques and resolve situations with win-win outcomes. Clarify, analyse, appropriately respond to the various situations and relate better with your teammates while considering social and cultural differences. 

What you will learn

  • Interpret and analyse information received.
  • Plan response to information received taking into account the social and cultural background of the recipient of information.
  • Use appropriate communication techniques that consider social and cultural differences to clarify and respond to information received.
  • Identify signs, stages, and causes of conflict with individuals or groups of people.
  • Define the conflict and highlight points of differences or contention objectively, taking into consideration the social and cultural differences of the parties involved.
  • Negotiate for mutually acceptable solutions by all parties using effective communication and negotiation skills.
  • Communicate the outcome of the negotiation and propose relevant recommendations with justifications to the supervisor.

Course Details

Recommended for Operational Staff

Eligible Grant

  • SSG Training Grant

Course Duration

16 hours

Mode of Delivery

  • In-person Classroom

Course Reference Number

TGS-2011501119

Funding Validity Period

1 Jan 2019 - 31 May 2024

Why train with SSA Academy

  • One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
  • Over 35 years of experience in workplace skills training
  • Over 15 years of working closely with SSG
  • Extensive pool of trainers with wealth of experience
  • Customisation of course content to suit organisational needs*
  • Customisation of course content to suit organisational needs*
  • Won numerous awards for Operational Excellence and Overall Business Performance
*Terms and conditions apply

Course Fee

Course fee starting 1 January 2023 to 31 December 2023

SELF-SPONSORED SMEs NON-SMEs Full Course fee (Include GST)
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Singaporeans
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Course Fee Funding
50%
Course Fee Funding
70%
Course Fee Funding
70%
Course Fee Funding
50%
Course Fee Funding
70%
$150.80 $98.80 $98.80 $150.80 $98.80
$280.80

All prices are inclusive of 8% GST. GST is computed based on full course fee.

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