Recommended for Operational Staff
Eligible Grant
Skills Future Credit
SSG Training Grant
Upcoming Course Run
Course Description
Use effective communication techniques to interpret, clarify, analyse, and respond to information received. Use effective negotiation skills to resolve conflicts for win-win outcomes, taking into consideration social and cultural differences.
Learning Outcomes
Course Fee
Singaporean/Permanent Residence (Including GST) | Full course fee (Before GST) | |
---|---|---|
21-39 years old | > 40 years old | |
$70.20 | $44.20 | $278.20 |