This course is about using common digital applications to work more efficiently. For example, you will learn to take a video on a smartphone to update work progress, or make a simple video to escalate feedback, or use other collaborative tools to report work incidents.

What you will learn

• 5 dimensions of emotional intelligence
• How to understand people better
• How to communicate your ideas with your team
• Leveraging on collaboration tools for information sharing
• Diversity: benefits and challenges

Hands-on Training

You will produce 2 Work-Related Projects which you can use immediately at your workplace:

• An Infographic on Online Communication Etiquette
• An Infographic on In-Person Communication Etiquette

Course Details

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding

Who Should Attend

Working adults who seek to find fresh ways to manage, respond and/or anticipate change at their workplaces.

Course Duration

14 hrs

Mode of Delivery

In-person Classroom

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

SELF-SPONSORED		SMEs	NON-SMEs
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$168.20	$110.20	$110.20	$168.20	$110.20