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From $113.10 only
SkillsFuture Credit
SSG Training Grant
UTAP Eligible
PSEA Eligible
From $113.10 only
SkillsFuture Credit
SSG Training Grant
UTAP Eligible
PSEA Eligible
This course is about enabling you to use social media as a means to interact with and delight your customers. You will learn how to respond to external factors such as the transition from high to low/no touch service due to changing customer needs and preferences.
• Platforms you can use to connect with customers
• Social media platforms you can use to gain customer insights
• How to gather customer insights on Facebook
• Understanding organisation’s customer data protection policies
• How to manage cyber security risks based on organisation’s policies
You will produce 2 Work-Related Projects which you can use immediately at your workplace:
• Simple Customer Insights Report
• A What-do-do List
Eligible Grant
Who Should Attend
Individuals or workers who have the potential to contribute and/or support their organisations in achieving business resilience and transformation.
Course Duration
14 hrs
Mode of Delivery
Accessibility
Course Reference Number
TGS-2023035772
Funding Validity Period
12 July 2023 - 25 Sep 2025
*Terms and conditions apply
Fees for course starting 1 Jan 2024 onwards
| SELF-SPONSORED | SMEs | NON-SMEs | Full Course fee (Include GST) | ||
|---|---|---|---|---|---|
|
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
≥ 40 yrs old
|
Singaporeans
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
≥ 40 yrs old
|
|
|
Course Fee Funding
50%
|
Course Fee Funding
70%
|
Course Fee Funding
70%
|
Course Fee Funding
50%
|
Course Fee Funding
70%
|
|
| $171.10 | $113.10 | $113.10 | $171.10 | $113.10 |
$316.10
|
All prices are inclusive of 9% GST. GST is computed based on full course fee.
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