Work in a Team

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Work in a Team

Register Now
Work in a Team

Overview

Recommended for Operational Staff

Eligible Grant

  • SSG Training Grant

Course Description

How can you be an effective team member? You need to strengthen your communication skills and pay attention to how your team members mesh as a group. Contribute not just to the work but also to a healthy team environment. In this course, learn how to work in a team effectively through communication techniques and shared goals.

Effective communication techniques will help you maintain open communication, resolve issues and concerns, and provide support to team members. 

 

Learning Outcomes

  • Define and align team goals with departmental and organisational goals.
  • Define own and individual roles within the team and work within the team and organisation dynamics.
  • Maintain open communication with team members by sharing information and discussing work-related issues to achieve individual and team goals to meet organisational requirements.
  • Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals.
  • Demonstrate trust, respect and support towards team members in daily activities to achieve team goals.
  • Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues.
  • Identify and resolve issues and concerns through collaborative activities with supervisor.
  • Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals.
  • Accept and provide feedback, advice, and assistance in a considerate and constructive manner to accomplish the task assigned.
  • Recommend improvements to established policies and procedures in a proactive manner.

Mode of Delivery

  • Synchronous e-Learning
  • In-person Classroom
  • Blended In-person Classroom and Asynchronous e-Learning
  • Blended Synchronous and In-person Classroom
  • Blended Synchronous e-Learning

Course Duration

16 hours

Course Fee

Singaporean (Including GST) Full course fee (Before GST)
Self-Sponsored 21-39 years old / Permanent Residence > 21 years old > 40 years old
$70.20 $44.20 $260

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