Supervise Work Improvement Processes

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Supervise Work Improvement Processes

Join Now
Supervise Work Improvement Processes

Overview

Recommended for Supervisory Staff

Eligible Grant

Skills Future Credit

SSG Training Grant

Upcoming Course Run

Course Description

Develop a systematic approach to make incremental and breakthrough improvements in work processes that produce products and services for customers.

Learning Outcomes

  • Determine the key performance indicators for the work teams to achieve based on the work improvement activities identified.
  • Develop action plan and obtain approval to execute the improvement activities in accordance with organisational procedures.
  • Apply control mechanisms to monitor the progress of work teams.
  • Resolve issues arise during implementation of improvement activities in accordance with organisational procedures.
  • Evaluate the results of work teams against the expected key performance indicators.
  • Resolve any unmet goal with the work teams in accordance with organisational procedures.
  • Prepare report on the outcomes of improvement activities implemented in accordance with organisational procedures.
  • Communicate the improved work processes to relevant stakeholders in accordance with organisational procedures.

Course Fee

Singaporean/Permanent Residence (Including GST) Full course fee (Before GST)
21-39 years old > 40 years old
$70.20 $44.20 $278.20

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