Facilitate Effective Work Teams

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Facilitate Effective Work Teams

Register Now
Facilitate Effective Work Teams


Recommended for Supervisory Staff

Eligible Grant

  • SSG Training Grant

Course Description

How can you facilitate effective work teams? You need to strengthen your communication skills and pay attention to how your team members mesh as a group. Contribute not just to the work but also to a healthy team environment. In this course, learn to improve team performance by promoting job ownership and commitment to goals and targets. 

Apply effective communication techniques to maintain positive relationships among team members with diverse backgrounds. Learn to resolve issues and concerns as well as provide opportunities for team members to contribute or complete projects.

Learning Outcomes

  • Provide and clarify with team members on work-related information using appropriate communication techniques.
  • Involve team members in the planning of work activities to promote ownership and commitment to work plan.
  • Delegate duties and responsibilities taking into consideration the competencies of individual team members.
  • Communicate thoughts and feelings to justify a position and responsibilities assigned to team members, and persuade and influence them.
  • Communicate to team members the importance and interdependence of each team member’s role, and promote the benefits of diversity within the team.
  • Communicate and agree on individual and team goals, as well as targets to be achieved.
  • Provide opportunities for team members to contribute ideas and skills, as well as maintain positive relationships among them.
  • Provide resources, assistance and support needed by team members to complete projects or work activities.
  • Analyse project control reports and performance assessment results to ascertain team performance, and provide feedback and criticism to team members using appropriate communication techniques.
  • Communicate team performance and related issues of concern to management, as well as provide recommendations to address them.

Mode of Delivery

  • Synchronous e-Learning
  • In-person Classroom
  • Blended Synchronous and In-person Classroom
  • Blended Synchronous e-Learning

Course Duration

16 hours

Course Fee

Singaporean (Including GST) Full course fee (Before GST)
Self-Sponsored 21-39 years old / Permanent Residence > 21 years old > 40 years old
$70.20 $44.20 $260

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