Supervise Quality Procedures

Join Now

Supervise Quality Procedures

Join Now
Supervise Quality Procedures


Recommended for Supervisory Staff

Eligible Grant

Skills Future Credit

SSG Training Grant

Upcoming Course Run

Course Description

Acquire skills in and knowledge of quality procedures and put them into practice at the workplace.

Learning Outcomes

  • Communicate organisational communication policies and procedures to staff and monitor their compliance.
  • Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures.
  • Promote effective communication among staff taking into account diversity issues.
  • Use appopriate communication techniques and tools to suit different communication styles of people in formal and informal settings.
  • Assess conflict situation and develop appropriate conflict resolution strategies.
  • Resolve conflict using appropriate conflict resolution strategies, approaches and techniques.

Course Fee

Singaporean/Permanent Residence (Including GST) Full course fee (Before GST)
21-39 years old > 40 years old
$70.20 $44.20 $278.20

Join our mailing list!

By clicking Subscribe, you have agreed to our Privacy Policy.