Supervise Quality Procedures

From $98.80 only

Supervise Quality Procedures

From $98.80 only

Supervise Quality Procedures

Plan out your team’s work activities and ensure that your team produces quality work. Effectively communicate and supervise your organisation’s quality procedures and realise your potential as a leader by making significant contributions to improving your quality system requirements

What you will learn

  • Communicate organisational communication policies and procedures to staff and monitor their compliance.
  • Maintain channels of communication to update staff on the latest and relevant work-related information according to organisational communication policies and procedures.
  • Promote effective communication among staff taking into account diversity issues.
  • Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings.
  • Assess conflict situations and develop appropriate conflict resolution strategies.
  • Resolve conflict using appropriate conflict resolution strategies, approaches, and techniques.

Course Details

Recommended for Supervisory Staff

Eligible Grant

  • SSG Training Grant

Course Duration

16 hours

Mode of Delivery

  • Synchronous e-Learning
  • In-person Classroom
  • Blended Synchronous and In-person Classroom
  • Blended Synchronous e-Learning

Why train with SSA Academy

  • One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
  • Over 35 years of experience in workplace skills training
  • Over 15 years of working closely with SSG
  • Extensive pool of trainers with wealth of experience
  • Customisation of course content to suit organisational needs*
  • Customisation of course content to suit organisational needs*
  • Won numerous awards for Operational Excellence and Overall Business Performance
*Terms and conditions apply

Course Fee

Course fee starting 1 January 2023 to 31 December 2023

SELF-SPONSORED SMEs NON-SMEs
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Singaporeans
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Course Fee Funding
50%
Course Fee Funding
70%
Course Fee Funding
70%
Course Fee Funding
50%
Course Fee Funding
70%
$150.80 $98.80 - - -

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