This course is about enabling you to show sensitivity towards differences in values, beliefs and behaviours across diverse groups through positive actions and behaviors. They include communicating with empathy irrespective of the channel, responding instead of reacting to triggers, and making concerted efforts to appreciate commonalities and differences via inclusive activities.

What you will learn

• Overcoming barriers to diversity and inclusion at the workplace
• Cultural intelligence: what, why and how
• Sharing with team the organisation’s best practices of promoting diversity in the workplace
• How to facilitate healthy and respectful conversations?
• How to perform self-monitoring to manage unconscious bias for improvement

Hands-on Training

You will produce a Work-Related Project which you can use immediately at your workplace:

• Reflective Journal

Course Details

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding

Who Should Attend

Working adults who seek to find fresh ways to manage, respond and/or anticipate change at their workplaces.

Course Duration

14 hrs

Mode of Delivery

In-person Classroom

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

SELF-SPONSORED		SMEs	NON-SMEs		Full Course Fee
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$220.40	$144.40	$144.40	$220.40	$144.40	$410.40