Make a significant contribution to your organization by learning and applying quality systems to create and improve projects and outputs. You can effectively plan out your work activities with your team leader or supervisors by using quality systems. Learn quality systems to maintain work quality and make improvements when necessary.

What you will learn

Establish job and quality objectives according to work instructions, organisational quality procedures and policies.
Plan work activities to meet quality system requirements with supervisor or designated personnel.
Report any abnormalities and problems encountered in planning daily work and maintaining work quality to designated personnel according to organisational quality procedures.
Monitor quality outcomes according to organisational quality procedures.
Detect and report non conformities according to organisational quality procedures.
Ensure that corrective actions (CA) are followed up on and closed with effectiveness check according to organisational quality procedures.
Provide feedback to improve on quality system and work processes according to organisational quality procedures.
Contribute to organisational improvement projects according to organisational quality procedures.

Course Details

Recommended for Operational Staff

Eligible Grant

SSG Training Grant

Course Duration

16 hours

Mode of Delivery

Synchronous e-Learning
In-person Classroom
Blended Synchronous and In-person Classroom
Blended Synchronous e-Learning

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

Course fee starting 1 January 2023 to 31 December 2023

SELF-SPONSORED		SMEs	NON-SMEs
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$150.80	$98.80	-	-	-