Critical Core Skills​

Category: $500 to <$800

Critical Core Skills​
Critical Core Skills​

Category: $500 to <$800

Critical Core Skills​
Professional Presentation Using Digital Artefacts

Digital Fluency New

Professional Presentation Using Digital Artefacts

Innovative Ways to Wow Your Customers (Classroom & Asynchronous e-learning)

Innovative Ways to Wow Your Customers (Classroom & Asynchronous e-learning)

How do you develop an edge to make your service stand out from the crowd? Apply design thinking to create innovative ways to wow your customers!

Manage Process Improvement

Manage Process Improvement

How do you minimise errors, reduce waste, improve productivity, optimise performance efficiency, and boost customer satisfaction in your organisation? The answer is constant process improvement. 

Lead Workplace Communication and Engagement

Lead Workplace Communication and Engagement

Learn the principles of leadership communication and employee engagement.

Develop a Work Team

Develop a Work Team

Teamwork is essential in today’s multidisciplinary world. Learn how to develop effective and efficient work teams.

Support the Establishment of a Framework for Initiative and Enterprise

Support the Establishment of a Framework for Initiative and Enterprise

Initiative and enterprise drive innovation and effective solutions. Learn this framework to support continuous improvement at work.

Apply Systems Thinking in Problem Solving and Decision Making

Apply Systems Thinking in Problem Solving and Decision Making

Learn systems thinking to systematically solve issues you typically encounter as a manager.

Perform Stock Control and Housekeeping Operations

Perform Stock Control and Housekeeping Operations

Ensure that you have the right amount of stock in the right place and time. Learn to perform stock control and housekeeping operations at work.

Service Excellence 4.0 (Classroom & Asynchronous)

Service Excellence 4.0 (Classroom & Asynchronous)

Achieve service excellence in the context of the ‘new normal,’ in both online and offline situations.

Learn & Apply – 5S for Workplace Productivity (Synchronous e-Learning)

Learn & Apply – 5S for Workplace Productivity (Synchronous e-Learning)

Learn and apply the 5S techniques at work. Learn and organise your workplace at the same time!

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