From $197.60 only
From $197.60 only
Although things are starting to normalize, service expectations are high. With everything just a click away, customers are expecting a new level of service, so jumpstart the process of creating a “better normal” customer experience with tools, tips, and techniques to deal with various customer service scenarios and achieve service excellence in the context of the new normal.
Recommended for Operational Staff
Eligible Grant
Course Duration
20 hours over 2 days
Including 4 hours asynchronous e-learning”
Mode of Delivery
Course Reference Number
TGS-2020513141
Funding Validity Period
15 Dec 2020 - 14 Dec 2024
Course fee starting 1 January 2023 to 31 December 2023
SELF-SPONSORED | SMEs | NON-SMEs | Full Course fee (Include GST) | ||
---|---|---|---|---|---|
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
≥ 40 yrs old
|
Singaporeans
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
|
Singaporeans
≥ 40 yrs old
|
|
Course Fee Funding
50%
|
Course Fee Funding
70%
|
Course Fee Funding
70%
|
Course Fee Funding
50%
|
Course Fee Funding
70%
|
|
$301.60 | $197.60 | $197.60 | $301.60 | $197.60 |
$561.60
|
All prices are inclusive of 8% GST. GST is computed based on full course fee.
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