Critical Core Skills​

Category: Asynchronous e-learning

Critical Core Skills​
Critical Core Skills​

Category: Asynchronous e-learning

Critical Core Skills​
Learn & Apply – Digital Marketing (Synchronous & Asynchronous e-learning)

Learn & Apply – Digital Marketing (Synchronous & Asynchronous e-learning)

Learn the digital marketing principles, theories, trends, and practices in this 5-day “Learn & Apply – Digital Marketing” course.

Work in a Team

Work in a Team

Learn how to work in a team effectively through communication techniques and shared goals.

How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)

How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)

RET-CEX-1008-1.1 Handle Difficult Customer Service Situations Like a Pro

Innovative Ways to Wow Your Customers (Classroom & Asynchronous e-learning)

Innovative Ways to Wow Your Customers (Classroom & Asynchronous e-learning)

How do you develop an edge to make your service stand out from the crowd? Apply design thinking to create innovative ways to wow your customers!

Service Excellence 4.0 (Classroom & Asynchronous)

Service Excellence 4.0 (Classroom & Asynchronous)

Achieve service excellence in the context of the ‘new normal,’ in both online and offline situations.

Learn & Apply – 5S for Workplace Productivity (Synchronous e-Learning)

Learn & Apply – 5S for Workplace Productivity (Synchronous e-Learning)

Learn and apply the 5S techniques at work. Learn and organise your workplace at the same time!

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