Creative Thinking New
Reimagine Customer Service
New
Enhancing Customer Experiences via Digital Engagement Platforms
In this course, you will get to learn how to enhance customer experiences on digital customer engagement platforms.
New
Service Planning and Implementation for Beginners
This service planning course is designed to help learners be flexible as they perform tasks in the service value chain.
Service Excellence 4.0 (Classroom & Asynchronous)
Achieve service excellence in the context of the ‘new normal,’ in both online and offline situations.