Critical Core Skills​

Tag: customer service

Critical Core Skills​
Critical Core Skills​

Tag: customer service

Critical Core Skills​
Reimagine Customer Service

Creative Thinking New

Reimagine Customer Service

Enhancing Customer Experiences via Digital Engagement Platforms

New

Enhancing Customer Experiences via Digital Engagement Platforms

In this course, you will get to learn how to enhance customer experiences on digital customer engagement platforms.

Service Planning and Implementation for Beginners

New

Service Planning and Implementation for Beginners

This service planning course is designed to help learners be flexible as they perform tasks in the service value chain.

Service Excellence 4.0 (Classroom & Asynchronous)

Service Excellence 4.0 (Classroom & Asynchronous)

Achieve service excellence in the context of the ‘new normal,’ in both online and offline situations.

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