New

Service Planning and Implementation for Beginners

From $156 only

SkillsFuture Credit

SSG Training Grant

UTAP Eligible

PSEA Eligible

New

Service Planning and Implementation for Beginners

From $156 only

SkillsFuture Credit

SSG Training Grant

UTAP Eligible

PSEA Eligible

Service Planning and Implementation for Beginners

Given the current competitive global environments, employees need to quickly adapt to their work tasks. Service planning and implementation for beginners is a course designed to provide learners with resources to help them be flexible as they perform job tasks in the service value chain.

What you will learn

  • Execute his/her role in the organisation’s service value chain and follow service operations plans.
  • Deliver service as part of a team using appropriate communication skills per the organisation’s practices.
  • Monitor own performance to identify potential service performance issues and plan for service recovery actions

Course Details

Eligible Grant

  • SkillsFuture Credit
  • up to 70% WSQ funding
  • SSG Training Grant
  • UTAP Eligible
  • PSEA Eligible

Course Duration

  • Trainer-led facilitation (in-person) = 14.5 hours
  • Assessment = 1.5 hours (in-person)

Mode of Delivery

  • In-person Classroom

Accessibility

  • Our location is wheelchair accessible

Course Reference Number

TGS-2021008828

Funding Validity Period

1 Nov 2021 - 31 Oct 2025

Why train with SSA Academy

  • One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
  • Over 35 years of experience in workplace skills training
  • Over 15 years of working closely with SSG
  • Extensive pool of trainers with wealth of experience
  • Customisation of course content to suit organisational needs*
  • Won numerous awards for Operational Excellence and Overall Business Performance
*Terms and conditions apply

Course Fee

Fees for course starting 1 Jan 2024 onwards

SELF-SPONSORED SMEs NON-SMEs Full Course fee (Include GST)
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Singaporeans
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
21-39 yrs old
Permanent Residents
≥ 21 yrs old & LTVP+
Singaporeans
≥ 40 yrs old
Course Fee Funding
50%
Course Fee Funding
70%
Course Fee Funding
70%
Course Fee Funding
50%
Course Fee Funding
70%
$236 $156 $156 $236 $156
$436

All prices are inclusive of 9% GST. GST is computed based on full course fee.

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