In this advanced course, participants will be introduced to business process reengineering. The course covers process management, reengineering the process, developing a reengineering project, and simulating new processes. Participants will improve their project management skills, process, and evaluation analysis skills, as well as stakeholder management and communication that they can use for career advancement. The cross-industry applicability knowledge and skills that they gained are also relevant for those who want to change careers or improve their leadership abilities.

What you will learn

Participants will be able to:

• Initiate and develop a reengineering project given by stakeholders.
• Identify and select processes suitable for reengineering, and proficiently distinguish between value-added and non-value-added activities within processes through process charts.
• Reengineer processes effectively to align with business objectives by simulating new processes for optimal outcomes, structuring organisation, and job roles to support newly reengineered processes and introducing change management to facilitate smooth transitions.
• Conduct thorough post-engineering reviews in adherence to organizational procedures and drive continuous improvement initiatives in line with organizational protocols and best practices.