This Advanced-level course equips professionals with structured problem-solving skills to identify and mitigate risks effectively. Learners will align problem-solving processes with organizational goals, anticipate potential challenges, and apply risk mitigation techniques. The course covers stakeholder engagement, conflict resolution, and real-world problem-solving frameworks. Through case studies and interactive exercises, participants will develop competencies in critical thinking, strategic planning, and decision-making. Ideal for managers and team leads, this course enhances career opportunities in leadership, operations, and risk management by equipping learners with the ability to implement data-driven solutions that improve business resilience and efficiency.

What you will learn

This course equips professionals with the ability to identify, assess, and mitigate risks through structured problem-solving frameworks.

Learning Outcomes:

• Define Problem-Solving Objectives – Align problem-solving processes with organizational goals. Analyze operational environments and apply structured frameworks to address risks effectively. Design customized problem-solving approaches using emerging industry. trends.
• Anticipate and Mitigate Risks – Apply scenario analysis, what-if analysis, and proactive risk identification techniques to predict challenges. Use conflict resolution strategies such as collaboration and compromise to address potential roadblocks.
• Engage Stakeholders in Risk Mitigation – Identify key stakeholders and foster trust through active listening and effective communication. Manage expectations and encourage collaboration in risk mitigation efforts.
• Evaluate and Improve Risk Mitigation Strategies – Assess solution effectiveness using business impact analysis and case studies. Apply continuous improvement principles by integrating feedback and lessons learned into future problem-solving strategies.

Tools & Skills:

Learners will gain proficiency in problem-solving methodologies, risk assessment techniques, stakeholder engagement, and change management. The course utilizes real-world case studies, interactive simulations, and decision-making tools to enhance practical application. Ideal for managers, team leads, and risk professionals, this course strengthens strategic thinking and resilience to drive business success.

Minimum Requirement

• Education: Higher NITEC; GCE O; GCE A; Diploma graduates
• Literacy/Numeracy level: WPLN Level 5

Hands-on Training

You will produce 2 Work-Related Projects which you can use immediately at your workplace:

• Risk Assessment of a Serious Workplace Problem
• Reflection Journal