Analyse problems critically using state-of-the-art digital tools like SmartDraw and LucidChart.

This course will enable you to use digital apps during the analysis and ideation stages to facilitate the problem-solving process.

What you will learn

• Leading the way in changing the mindset
• Decision evaluation framework
• Root cause analysis
• Big picture thinking
• Environmental factors that impact causes
•Determining the impact of potential solutions on stakeholders
• Analysing risks and constraints to potential solutions during brainstorming
• Engaging stakeholders on potential solutions
• Steps in conducting a simple experiment at the workplace
• Dos and don’ts in conducting a work experiment
• Reporting issues during testing
• Measuring solution effectiveness
• Techniques in impact measurement
• Steps in conducting an impact measurement

Hands-on Training

You will produce 2 Work-Related Projects which you can use immediately at your workplace:

• Problem Analysis using Lucidchart and SmartDraw
• Risk Analysis on Impact of Potential Solutions to Stakeholders

Course Details

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding

Who Should Attend

Adults who are preparing for a career transition, job change, or re-entry into the workforce.

Course Duration

14 hrs

Mode of Delivery

In-person Classroom

Course Reference Number

TGS-2023017913

Funding Validity Period

10 Jan 2023 - 9 Jan 2025

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

SELF-SPONSORED		SMEs	NON-SMEs		Full Course Fee
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$220.40	$144.40	$144.40	$220.40	$144.40	$410.40