Promoting an Inclusive Work Culture

From $148.20 only

SkillsFuture Credit

SSG Training Grant

In this intermediate course, participants will be enabled to show sensitivity towards differences in values, beliefs, and behaviours across diverse groups through affirmative actions. They will also learn to communicate with empathy irrespective of the channel as well as to respond instead of reacting to triggers and making concerted efforts to appreciate commonalities and differences. Learners will get acquainted to essential topics such as cultural intelligence, overcoming diversity in workplace, social psychology, and group dynamics concepts. The program covers effective team communication methods, strategies to manage unconscious biases and how to facilitate healthy and respectful conversations to ensure diversity and inclusivity in the composition of work teams and within the organization.

What you will learn

Develop sensitivity towards differences among team members.
Establish diverse work teams that align with organisational values on diversity and inclusion.
Demonstrate respect and understanding through effective communication styles that promote diversity.
Monitor own behaviour and work processes to recommend improvements and minimise unconscious bias.

Minimum Requirement

Education: Higher NITEC; GCE O; GCE A; Diploma graduates
Literacy/Numeracy level: WPLN Level 5

Course Details

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding
SSG Training Grant

Who Should Attend

• Admin Officer
• Customer Relationship Officer
• Office Manager
• Asst. Operations Manager

Course Duration

14 hrs

Mode of Delivery

In-person Classroom

Accessibility

Our location is wheelchair accessible

Course Reference Number

TGS-2025053489

Funding Validity Period

17 March 2025 - 25 September 2025

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

Fees for course starting 1 Jan 2024 onwards

SELF-SPONSORED		SMEs	NON-SMEs		Full Course fee (Before GST)	Full Course fee (Include GST)
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$224.20	$148.20	$148.20	$224.20	$148.20	$380	$414.20