This course is about enabling you to analyse organisational data and external information for emerging patterns and trends with the aim to capitalize opportunities, infer insights and make informed decisions that will benefit the organisation.

What you will learn

• Must-know terminologies on data analysis
• Importance in verifying information and how to do it
• Identifying trends, patterns and relationships in data
• How to interpret and evaluate outcome of analysis techniques
• Generating insights to improve systems and processes

Hands-on Training

You will produce 3 Work-Related Projects which you can use immediately at your workplace:

• Dos and Don’ts When Interpreting Customer Data
• Dos and Don’ts When Analysisng Customer Data
• Analysing Data to Stakeholders to Inform Decision

Course Details

Eligible Grant

SkillsFuture Credit
up to 70% WSQ funding

Who Should Attend

Working adults who seek to find fresh ways to manage, respond and/or anticipate change at their workplaces.

Course Duration

14 hrs

Mode of Delivery

Blended Synchronous and In-person Classroom

Why train with SSA Academy

One of the appointed training providers by SkillsFuture Singapore (SSG) for Critical Core Skills (CCS) framework
Over 35 years of experience in workplace skills training
Over 15 years of working closely with SSG
Extensive pool of trainers with wealth of experience
Customisation of course content to suit organisational needs*
Customisation of course content to suit organisational needs*
Won numerous awards for Operational Excellence and Overall Business Performance

*Terms and conditions apply

Course Fee

SELF-SPONSORED		SMEs	NON-SMEs
Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old	Singaporeans Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans 21-39 yrs old Permanent Residents ≥ 21 yrs old & LTVP+	Singaporeans ≥ 40 yrs old
Course Fee Funding 50%	Course Fee Funding 70%	Course Fee Funding 70%	Course Fee Funding 50%	Course Fee Funding 70%
$220.40	$144.40	$144.40	$220.40	$144.40