More often than not, organisations focus more on hard skills that are specific to the job. The importance of soft skills training is often understated due to its less tangible nature.
SSA Academy facilitates organisations create a more cohesive working environment with soft skills for Industry 4.0. Advanced technologies complement – rather than replace – human skills. With the rise of the digital age, soft skills such as teamwork, curiosity, creativity, empathy, problem-solving and communication are more important than ever.
More importantly, employees who possess these soft skills will only facilitate their organisations adapt and compete in ways machines cannot.
Critical Core SkillsNew
With the rapid changing of the economy and increasing digitalization and adoption of technology in the workplace, there is an increased emphasis on soft skills as part of the future work in the digital era.
Under the Digital Marketing framework, participants will learn in depth the different elements of digital marketing, from online media channels, to search engines, websites, social media, and so on.
Customer Experience & Retail
The Customer Experience and Retail framework serves to assist organisations to create a conducive environment for a great customer experience.
In collaboration with Institute of Public Relations of Singapore (IPRS), these courses serve to provide participants with in-depth information on managing and disseminating information for an organization.
Suitable for all industries, the GMS WSQ framework offers a systematic pathway that aims to equip the workforce with vital industry skills and knowledge to increase productivity and innovation within individuals.
Executive Development for Growth Excellence
Executive Development and Growth for Excellence (EDGE) is specifically designed for the professional evolution and development of executives and managers to reach their full potential as leaders. It ensures future readiness and enhances leadership skills with innovative learner-centric developmental programs that improve overall productivity, team cohesion, problem-solving, and decision making.
A Registered Training Provider (RTP), SSA Academy has been a key player of Singapore government’s Workforce Skills Qualification (WSQ) programme since its launch as a national competency-based skills development and certification system in 2005.
Since our inception in 1986, we have fulfilled more than 300,000 training places comprising workers at operations, supervisory and managerial levels across various industries in Singapore and in the region. We are also ranked among the top 1,000 SMEs in Singapore for 7 consecutive years since 2011. SSA Academy also has won numerous other awards such as: