A Leader in Soft Skills Training (WSQ) in Singapore​

A Leader in Soft Skills Training (WSQ) in Singapore​

A Leader in Soft Skills Training (WSQ) in Singapore​

A Leader in Soft Skills Training (WSQ) in Singapore​
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More often than not, organisations focus more on hard skills that are specific to the job. The importance of soft skills training is often understated due to its less tangible nature.​

SSA Academy facilitates organisations create a more cohesive working environment with soft skills for Industry 4.0. Advanced technologies complement – rather than replace – human skills. With the rise of the digital age, soft skills such as teamwork, curiosity, creativity, empathy, problem-solving and communication are more important than ever. ​

More importantly, employees who possess these soft skills will only facilitate their organisations adapt and compete in ways machines cannot.​

A Leader in Soft Skills Training (WSQ) in Singapore​
    Progressive Wage Model (PWM)

    Progressive Wage Model (PWM)

    The Progressive Wage Model (PWM) helps to increase wages of workers through upgrading skills and improving productivity. Employers must ensure that their Singapore Citizen and Singapore PR workers in the Cleaning and Retail sectors meet the PWM training requirements of attaining at least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list […]

    Cleaning & Hygiene (PWM)

    Cleaning & Hygiene (PWM)

    Elevate your workforce with courses designed under the Progressive Wage Model scheme for professionals in the cleaning sector. Ensure compliance and proficiency in essential skills for maintaining cleanliness and hygiene standards.

    Retail (PWM)

    Retail (PWM)

    Empower your retail workforce through courses aligned with the Progressive Wage Model scheme. Equip your employees with the necessary skills and knowledge to thrive in the dynamic retail sector, fostering efficiency and customer satisfaction.

    Critical Core Skills​

    Critical Core Skills​

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    With the rapid changing of the economy and increasing digitalization and adoption of technology in the workplace, there is an increased emphasis on soft skills as part of the future work in the digital era.

    Thinking Critically

    Thinking Critically

    Sharpen your decision-making prowess and critical thinking abilities with our diverse range of courses. Cultivate a better version of yourself through programs that enhance your cognitive skills, strategic planning, and overall ability to make informed decisions.

    Interacting with Others

    Interacting with Others

    Master the art of interpersonal skills and emotional intelligence through our specialized courses. Enhance your ability to communicate effectively, build strong relationships, and navigate diverse social dynamics with confidence.

    Staying Relevant

    Staying Relevant

    Stay ahead in the digital era with courses tailored to offer cutting-edge digital solutions for productivity. Stay relevant in a rapidly evolving professional landscape by acquiring the skills needed to leverage technology and boost overall efficiency.

    Customer Experience

    Customer Experience

    Elevate your customer-facing workforce with specialized courses aimed at refining their customer service skills. Equip your employees with the tools to create positive customer experiences, handle inquiries adeptly, and build lasting relationships that drive business success.

    Productivity Skills

    Productivity Skills

    Boost efficiency and effectiveness with our productivity-focused courses. Learn essential tools and techniques to streamline workflows, manage time efficiently, and optimize performance, ensuring sustained success in personal and professional endeavors.

Smart Companies Believe in Making Their Employees Smart.
Be a Smart Company.

Explore all the SkillsFuture Credit Eligible courses we offer today!

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Our Achievements

Our Achievements

A Registered Training Provider (RTP), SSA Academy has been a key player of Singapore government’s Workforce Skills Qualification (WSQ) programme since its launch as a national competency-based skills development and certification system in 2005.

Since our inception in 1986, we have fulfilled more than 300,000 training places comprising workers at operations, supervisory and managerial levels across various industries in Singapore and in the region. We are also ranked among the top 1,000 SMEs in Singapore for 7 consecutive years since 2011. SSA Academy also has won numerous other awards such as:

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Client Portfolio

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Client Portfolio

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Know More About SkillsFuture Courses

SkillsFuture Courses are a range of training programs and courses that are part of the SkillsFuture initiative, a government-driven movement aimed at equipping Singaporeans and PRs with the skills and knowledge needed to succeed in a rapidly evolving economy. These courses are designed to help individuals acquire new skills, upgrade existing ones, and stay relevant in their careers.

SkillsFuture credit is given to all eligible Singaporeans aged 25 and above to the top of existing SkillsFuture Course fee subsidies to pay for a wide range of approved skills-related courses. They receive an opening credit of S$500 in their SkillsFuture Credit account. There is no expiry date for the opening credit.

An additional one-time SkillsFuture Credit top-up of $500 was made to every Singaporean Citizen aged 25 years and above on 31 December 2020. This credit will expire on 31 Dec 2025 and can be used for SkillsFuture Credit-eligible courses.

Also, a one-off Additional SkillsFuture Credit (Mid-Career Support) of $500 was given to every Singapore Citizen aged 40 to 60 (inclusive) on 31 December 2020. This is to encourage mid-careerists to upskill and reskill to stay relevant and competitive or change sectors or job roles. This credit, too, will expire on 31 Dec 2025.

The SkillsFuture Enterprise Credit (SFEC) is part of the broader SkillsFuture movement in Singapore, which aims to encourage and support businesses, particularly small and medium-sized enterprises (SMEs), to invest in the skills development and training of their employees.

The SFEC provides eligible employers with a one-off credit of $10,000 that they can use to cover up to 90% of the qualifying costs associated with their enterprise and workforce transformation efforts, over and above the support levels of existing schemes. The employers must ensure the course is part of the SFEC-eligible training courses to use the credit..

Also, a one-off Additional SkillsFuture Credit (Mid-Career Support) of $500 was given to every Singapore Citizen aged 40 to 60 (inclusive) on 31 December 2020. This is to encourage mid-careerists to upskill and reskill to stay relevant and competitive or change sectors or job roles. This credit, too, will expire on 31 Dec 2025.

The Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system developed by the Singapore government to enhance the skills and capabilities of the workforce. It is designed to align training and skills development with the needs of various industries, promoting the continuous upgrading of skills to meet the demands of a rapidly changing economy.

The WSQ framework takes reference from the skills developed under the Skills Frameworks and covers a wide range of industries and job roles. WSQ courses in Singapore comprise training and certification programs designed based on industry standards and in consultation with employers, industry associations, and training providers. The WSQ system focuses on developing relevant and essential skills for the specific job roles within each industry.

WSQ courses in Singapore are carefully crafted in accordance with the Skills Frameworks designed for WSQ programs. This ensures that the courses are funded and maintained to high standards by SkillsFuture Singapore, the authority that grants WSQ certifications. Both SkillsFuture Subsidy and SkillsFuture Credit can be utilized for WSQ courses.

On the other hand, non-WSQ courses encompass a diverse range of non-certifiable programs, each governed by a distinct set of eligibility requirements from WSQ courses. While the SkillsFuture subsidy does not apply to non-WSQ courses, participants have the option to employ their SkillsFuture Credit to cover the course fees.

The distinction between self-sponsored and company-sponsored WSQ courses in Singapore lies in how the courses are funded and who bears the financial responsibility for the training.

In self-sponsored WSQ courses, the individual learner (participant) is responsible for funding the course fees. They are eligible for the following funding support:

Criteria Funding
Certifiable courses
Singapore Citizens (SCs) and Permanent Residents (PRs) Up to 50% of course fees
SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) Up to 70% of course fees

Eligible participants can also use their SkillsFuture Credits to offset the remaining course fees.

When it comes to company-sponsored WSQ courses, the employer or the company bears the financial responsibility for funding the course fees of their employees. They are eligible for the following funding support:

Criteria Funding
Certifiable courses
Courses conducted by external training providers In-house certifiable training*
Singapore Citizens (SCs) and Permanent Residents (PRs) Up to 50% of course fees $7 per hour
SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) Up to 70% of course fees
Small and Medium Enterprises (SMEs) (Enhanced Training Support for SMEs) $15 per hour

*After 31 December 2024, SSG will stop funding non-certifiable courses and in-house training.

If the training is company-sponsored, employees can’t use their SkillsFuture Credit to co-fund the course fees of training with their employer.

Apart from the funding for the course fees, employers are also eligible for Absentee Payroll Funding for SSG-approved courses as below:

Criteria Funding
Certifiable courses
Singapore Citizens (SCs) and Permanent Residents (PRs) $4.50 per hour, capped at $100,000 per enterprise per calendar year
SCs aged ≥ 35 years old earning a monthly salary ≤$2,300 (Workfare Skills Support) 95% of the hourly basic salary

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