>300,000 participants engaged

>300,000

participants engaged

4.8 rating on Google

4.8 rating

on Google

40 years of experience

40 years

of experience

Next to Paya Lebar MRT Convenient Location

Next to Paya Lebar MRT

Convenient Location

Fully Customisable Programmes

Fully Customisable

Programmes

Learning that creates real workplace impact

Instead of focusing only on certificates, we focus on helping individuals and organisations build practical skills that can be applied immediately at work.

Whether you're developing employees, upskilling your team or preparing for the future of AI, our programmes are design around real workplace challenges.

content

More often than not, organisations focus more on hard skills that are specific to the job. The importance of soft skills training is often understated due to its less tangible nature.​

SSA Academy facilitates organisations create a more cohesive working environment with soft skills for Industry 4.0. Advanced technologies complement – rather than replace – human skills. With the rise of the digital age, soft skills such as teamwork, curiosity, creativity, empathy, problem-solving and communication are more important than ever. ​

More importantly, employees who possess these soft skills will only facilitate their organisations adapt and compete in ways machines cannot.​

A Leader in Soft Skills Training (WSQ) in Singapore​
    General Staff

    General Staff

    Recommended Courses:

    • Work in a Team
    • Communicate and Relate Effectively at the Workplace
    • Apply Emotional Competence to Manage Self at the Workplace
    • Perform Basic Productivity Practices

    Sustainability / Community

    Sustainability / Community

    Recommended Courses:

    • Urban Farming: Container Gardening
    • Urban Farming: Edible Plants

    Marketing & Content Creation

    Marketing & Content Creation

    Recommended Courses:

    • How to Win and Keep Customers Using Social Media
    • Basic Social Media Marketing
    • Create, Stream, and Monetise Videos with AI Tools
    • Creating a Positive Impression Using Digital and AI Tools

    F&B / Food Shop Staff

    F&B / Food Shop Staff

    Recommended Courses:

    • Food Shop Hygiene for Beginners
    • Maintain Workplace Safety and Health Policies and Procedures
    • Apply WSH Policy
    • WSQ Halal Certification Training Level 2

    Cleaning Staff

    Cleaning Staff

    Recommended Courses:

    • Food Shop Hygiene for Beginners
    • Maintaining Public Hygiene for Beginners
    • Handling Cleaning Chemicals for Beginners

    Operations Staff

    Operations Staff

    Recommended Courses:

    • Manage Process Improvement
    • Apply Basic Lean Techniques in the Workplace
    • Apply Continuous Process Improvement Techniques
    • Perform Basic Productivity Practices
    • Apply 5S Techniques (Use of SC & SAP)

    Administrative Professionals

    Administrative Professionals

    Recommended Courses:

    • Basic Online Tools To Organise Your Work
    • Using Digital Apps for Effective Team Communications
    • Learning To Work Smart

    Customer Experience & Retail

    Customer Experience & Retail

    Recommended Courses:

    • Service Excellence 4.0
    • How to Handle Challenging Online Service Situations? (Classroom & Asynchronous e-learning)
    • Reimagine Customer Service
    • Enhanced Customer Experience through Digital Engagement

    Supervisors & Team Leaders

    Supervisors & Team Leaders

    Recommended Courses:

    • Develop a Work Team
    • Facilitate Effective Work Teams
    • Facilitate Effective Communication and Engagement at the Workplace
    • Supervise Work Improvement Processes (SC/SAP)
    • Supervise Quality Procedures (SC/SAP)

    Human Resources

    Human Resources

    Recommended Courses:

    • Generative AI in HR: Transforming Talent Management and Recruitment
    • Effective Team Collaboration in a Hybrid Work Environment
    • Promoting an Inclusive Work Culture
    • Lead Workplace Communication and Engagement

    Rookie Supervisor Confessions of a Rookie Supervisor Of Struggles and the Way Forward

    Rookie Supervisor Confessions of a Rookie Supervisor Of Struggles and the Way Forward

Trusted by Organisations

SBS Transit
% Arabica
Seiko
ST Engineering
Yellow Ribbon Industries
Skechers
Amara Hotels & Resorts
AMP Singapore
Andalus
Ang Mo Kio Thye Hua Kwan Hospital
Aqueen Hotels & Resorts
Yayasan Mendaki
Baker McKenzie
ComfortDelGro
Cordova
Crescendas
Edufarm
Edufront Learning Center
Eminami
Halcyon Real Estate
Hyundai
Inchcape Shipping Services
Mamanda Food Solutions
MindChamps
National Youth Council
Nexus Management Services
Oaks Plus
Pergas
Pertapis
PPIS
PSA
PSB Academy
SATA CommHealth
Singapore Institute of Technology
Singapore Thong Chai Medical Institution
Singapore Turf Club
SP Group
St Andrew's Mission Hospital
Sumitomo Warehouse
Talent Plus
Tractors Singapore (Cat)
Zuzen Food
Combuilder
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Client Partner
Masjid Al-Islah
Masjid Alkaff Kampung Melayu
Masjid Darul Ghufran
Masjid Kassim
Masjid Khalid
Masjid Pusara Aman
Al-Mawaddah Mosque

    It has been awesome and thank you for conducting the courses which have been beneficial to us. I enjoyed attending the courses and am glad to have the opportunity to attend classes during this CB. Most of the time between work and attending classes, our inclination is to work and classes becomes secondary choice. Great course!

    Alexis Ang

    HR Manager - Energy Wave Worldwide Pte Ltd

    I would like to thank SSA Academy for allowing us to arrange online trainings for our staff and teachers during the Circuit Breaker. Our teachers and staff benefited a lot from attending such courses available at SSA Academy. It was relevant and timely as it helped our employees to have a better understanding of how we can better communicate and adapt to the changes surrounding us. Some of our teachers feedback that they really enjoyed the classes and that they learned a lot from the trainers. I would also like to commend their staff as they are very prompt and easy to liaise with. Overall, I would highly recommend SSA Academy to any corporate companies looking for training centres for their staff.

    Thea

    HR Assistant Manager - Edufarm Learning Centre

    I really appreciate Mr. Lee Yong Kwong’s training. I attended the “Innovating with Generative AI” class, and he explained the concepts clearly, was very patient, and made each session engaging and easy to follow. His guidance helped me understand the subject much better, and I now feel motivated to continue learning more. Thank you for his excellent teaching and support.

    Wan Link Chu

    I just completed the 'Creating, Streaming, and Monetizing Videos' course by the phenomenal Mr. Lee Yong Kwong and I'm BLOWN away! His energy is infectious, and his approach made complex concepts super digestible. Not only did he deliver an engaging session, but he went ABOVE AND BEYOND, providing extra resources and answering every single query post hands-on videos! If you're serious about leveling up your video game, look no further! Mr. Lee's expertise, approachability, and willingness to support students make this course a MUST-TAKE. 5 stars isn't enough – I'd give it 10 stars if I could! Highly recommend to anyone wanting to turn their passion into profit!

    Chrisss Yeo

    Highly recommend Urban Farming: Edible Plants, conducted by Eva Ho! She's a great trainer with first-hand knowledge and a willingness to share her expertise with everyone. The class was comfortable and well paced.

    Rui Shan Chua

    I attended the AI coursr under trainet Mr. Lee Yong Kwong. I have learnt a lot from the course and i am confident to use the Ai tools. I have no knowledge on AI and it defintely help me with my new job search. He explanation is very clear and very patient in his tesching. Thank you.

    Kenny Chia

    Our instructor Mr Lee Yong Kwong AI COURSE is very informative in enhancing our daily life chores and more so the practical lessons in his teaching make it even realistic in looking forward to to pick up these AI skills. I would recommend mire oldies like to coming forward to go for his lessons. My appreciation for sharing his in-depth knowledge with us.

    Andy Ng

SSA Academy training session
SSA Academy corporate workshop
SSA Academy group photo
SSA Academy team photo

Ready to Build a Future-Ready Workforce?

Whether you're looking for a customised corporate workshop or a public course to enhance your skills, our team is here to help.

Know More About SkillsFuture Courses

SkillsFuture Courses are a range of training programs and courses that are part of the SkillsFuture initiative, a government-driven movement aimed at equipping Singaporeans and PRs with the skills and knowledge needed to succeed in a rapidly evolving economy. These courses are designed to help individuals acquire new skills, upgrade existing ones, and stay relevant in their careers.

SkillsFuture credit is given to all eligible Singaporeans aged 25 and above to the top of existing SkillsFuture Course fee subsidies to pay for a wide range of approved skills-related courses. They receive an opening credit of S$500 in their SkillsFuture Credit account. There is no expiry date for the opening credit.

An additional one-time SkillsFuture Credit top-up of $500 was made to every Singaporean Citizen aged 25 years and above on 31 December 2020. This credit will expire on 31 Dec 2025 and can be used for SkillsFuture Credit-eligible courses.

Also, a one-off Additional SkillsFuture Credit (Mid-Career Support) of $500 was given to every Singapore Citizen aged 40 to 60 (inclusive) on 31 December 2020. This is to encourage mid-careerists to upskill and reskill to stay relevant and competitive or change sectors or job roles. This credit, too, will expire on 31 Dec 2025.

The SkillsFuture Enterprise Credit (SFEC) is part of the broader SkillsFuture movement in Singapore, which aims to encourage and support businesses, particularly small and medium-sized enterprises (SMEs), to invest in the skills development and training of their employees.

The SFEC provides eligible employers with a one-off credit of $10,000 that they can use to cover up to 90% of the qualifying costs associated with their enterprise and workforce transformation efforts, over and above the support levels of existing schemes. The employers must ensure the course is part of the SFEC-eligible training courses to use the credit..

Also, a one-off Additional SkillsFuture Credit (Mid-Career Support) of $500 was given to every Singapore Citizen aged 40 to 60 (inclusive) on 31 December 2020. This is to encourage mid-careerists to upskill and reskill to stay relevant and competitive or change sectors or job roles. This credit, too, will expire on 31 Dec 2025.

The Singapore Workforce Skills Qualifications (WSQ) is a national credentialing system developed by the Singapore government to enhance the skills and capabilities of the workforce. It is designed to align training and skills development with the needs of various industries, promoting the continuous upgrading of skills to meet the demands of a rapidly changing economy.

The WSQ framework takes reference from the skills developed under the Skills Frameworks and covers a wide range of industries and job roles. WSQ courses in Singapore comprise training and certification programs designed based on industry standards and in consultation with employers, industry associations, and training providers. The WSQ system focuses on developing relevant and essential skills for the specific job roles within each industry.

WSQ courses in Singapore are carefully crafted in accordance with the Skills Frameworks designed for WSQ programs. This ensures that the courses are funded and maintained to high standards by SkillsFuture Singapore, the authority that grants WSQ certifications. Both SkillsFuture Subsidy and SkillsFuture Credit can be utilized for WSQ courses.

On the other hand, non-WSQ courses encompass a diverse range of non-certifiable programs, each governed by a distinct set of eligibility requirements from WSQ courses. While the SkillsFuture subsidy does not apply to non-WSQ courses, participants have the option to employ their SkillsFuture Credit to cover the course fees.

The distinction between self-sponsored and company-sponsored WSQ courses in Singapore lies in how the courses are funded and who bears the financial responsibility for the training.

In self-sponsored WSQ courses, the individual learner (participant) is responsible for funding the course fees. They are eligible for the following funding support:

Criteria Funding
Certifiable courses
Singapore Citizens (SCs) and Permanent Residents (PRs) Up to 50% of course fees
SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) Up to 70% of course fees

Eligible participants can also use their SkillsFuture Credits to offset the remaining course fees.

When it comes to company-sponsored WSQ courses, the employer or the company bears the financial responsibility for funding the course fees of their employees. They are eligible for the following funding support:

Criteria Funding
Certifiable courses
Courses conducted by external training providers In-house certifiable training*
Singapore Citizens (SCs) and Permanent Residents (PRs) Up to 50% of course fees $7 per hour
SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) Up to 70% of course fees
Small and Medium Enterprises (SMEs) (Enhanced Training Support for SMEs) $15 per hour

*After 31 December 2024, SSG will stop funding non-certifiable courses and in-house training.

If the training is company-sponsored, employees can't use their SkillsFuture Credit to co-fund the course fees of training with their employer.

Apart from the funding for the course fees, employers are also eligible for Absentee Payroll Funding for SSG-approved courses as below:

Criteria Funding
Certifiable courses
Singapore Citizens (SCs) and Permanent Residents (PRs) $4.50 per hour, capped at $100,000 per enterprise per calendar year
SCs aged ≥ 35 years old earning a monthly salary ≤$2,300 (Workfare Skills Support) 95% of the hourly basic salary

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