Work in Team – Level 1 (Operations)
Workplace Skills (WPS)



About CourseApply effective communication techniques to maintain open communication, resolve issues and concerns, and provide support to team members to achieve individual and team goals.

Course Outline

  • Define and align team goals with departmental and organisational goals.
  • Define own and individual roles within the team and work within the team and organisation dynamics.
  • Maintain open communication with team members by sharing information and discussing work related issues to achieve individual and team goals to meet organisational requirements.
  • Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals.
  • Demonstrate trust, respect and support towards team members in daily activities to achieve team goals.
  • Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues.
  • Identify and resolve issues and concerns through collaborative activities with supervisor.
  • Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals.
  • Accept and provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned.
  • Recommend improvements to established policies and procedures in a proactive manner.

Duration:
2 days (16.00 hours)

Mode of Training:
Part Time
Full Time

Reference No.:
TGS-2011500786

Funding Validity Period:
01 Jan 2019 – 24 Feb 2021

NON-SME SME > 21 years old Foreigner
21-39 years old ≥ 40 years old
$70.20 $44.20 $44.20 $278.20


Terms and Conditions

Note: All prices are inclusive of 7% GST. GST is computed based on full course fee.

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LTC Building A, Singapore 409957

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