Management Skills

Apply Systems Thinking in Problem Solving and Decision Making Level 4

Apply systems thinking tools to assess problems so as to formulate and implement

solutions to address organisational issues typically encountered by managers.

Date: 18 & 19 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Lead Workplace Communication and Engagement Level 4

Lead workplace communication by evaluating and identifying gaps and barriers in workplace

communication. Develop and communicate plans to implement communication strategies

and mechanisms. Assess a negotiation situation, develop negotiation strategies, and

conduct negotiation to achieve organisational goals and win-win outcomes.

Support the Establishment of a Framework for Initiative and Enterprise Level 4

Apply strategies to create, promote, and sustain a culture of continuous improvement,

initiative, and innovation in an organisation, as well as identify, evaluate, and manage

the associated risks.

Apply Emotional Competence to Manage Self and Others in a Business Context Level 4

Apply emotional intelligence principles to assess and manage oneself and others,

acquire awareness of the environment, express empathy, guide others, uphold integrity,

and build bonds with others in a business context.

Date: 26 & 27 November
Time: 9:00AM - 6:00PM
Course Fee: $85.00*
Date: 14 & 15 January
Time: 09:00AM - 6:00PM
Course Fee: $85.00*

Develop Professional Image and Competence to Achieve Personal Career Goals Level 4

Leverage traditional and new media tools to develop personal branding and create a professional image

through the conduct of market research, networking, and presentation to achieve personal career goals.

Contribute towards a Learning Organisation Level 4

Analyse employability issues for oneself and the organisation in the local and global contexts

and contribute to the development of a learning organisation that can operate effectively in

the knowledge-based economy by adapting to change and diversity.

Develop a Work Team Level 4

Establish teams, delegate tasks, and allocate resources for teams to achieve organisational goals.

Cultivate open communication and teamwork; and monitor, evaluate, and recognise the progress

and performance of teams in a managerial role.

Date: 26 & 27 January
Time: 09:00AM - 6:00PM
Course Fee: $85.00*

Manage Workplace Challenges with Resilience Level 4

Apply resilience techniques to resolve unexpected challenges. Assess the resilience level

of the business, examine existing gaps, and close them using resilience techniques.

Date: 22 & 25 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Manage Cross Functional and Culturally Diverse Teams Level 4

Optimally manage multicultural teams with members belonging to different organisational functions

to maximise efficiency and achieve synergy. Establish an effective communication system and employ

effective strategies in communication and conflict resolution within and among teams.

Date: 20 & 21 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Use ICT for Knowledge Management Level 4

Acquire skills and enhance understanding of knowledge management concepts and their role

in an organisation. These include using relevant ICT tools for knowledge management and

resolving related problems.

Apply Workplace ICT Level 4

Apply ICT at the workplace, which includes analysing the roles of ICT in organisational performance

and facilitating development and acquisition of ICT infrastructure and tools that will identify an

prevent problems at the workplace.

Contribute to the Design and Development of a Productivity Framework Level 4

Conduct productivity diagnosis by recommending areas for improvement, establishing

productivity goals and strategies, and developing a performance management system.

Date: 12 & 13 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Facilitate the Implementation of Productivity Framework Level 4

Facilitate the implementation of a productivity framework according

to a productivity roadmap and developed action plan.

Date: 26 & 27 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Manage Workplace Safety and Health System Level 4

Learn and comply with the workplace safety and health policies and procedures

that are applicable to employees at operations level.

Lead a Virtual Team Level 4

Analyse the need for virtual collaboration in achieving organisational goals and objectives.

Establish a virtual team and supporting infrastructure to operationalise virtual collaboration.

Foster cohesion and commitment among virtual team members towards common goals and

objectives. Manage virtual team’s performance in line with goals and objectives set.

Date: 14 & 15 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Manage Process Improvement Level 4

Bring resources and processes together to achieve the organisation’s productivity goals using a

variety of process improvement methodologies such as process mapping, analysis, and process redesign.

Develop Personal Effectiveness at Managerial Level 4

Apply knowledge and life skills such as establishing personal goals and evaluating
them to justify roles and responsibilities in achieving organisational goals. Manage
time effectively, maintain organisational work-life balance, manage stress and
personal finances to be an effective manager at the workplace.


Date: 12 & 13 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*

Solve Problems and Make Decisions at Managerial Level 4

Identify and examine causes of performance deficiency and their impact on systems
and resources; manage team dynamics in group discussion to identify root causes(s),
and apply problem-solving tools and techniques to address performance deficiency.

Date: 28 & 29 January
Time: 9:00AM - 6:00PM
Course Fee: $85.00*



SME > 21 years old
21-39 years old
≥ 40 years old
$295 $85 $85 $535



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Tel: +65 6842 2282

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Tel: +65 6632 9540

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Lifelong Learning Institute, Singapore 408601
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Singapore 600135
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LTC Building A, Singapore 409957

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