Manage Quality System and Processes – Level 4
Generic Manufacturing Skills (GMS)

About Course

Acquire the knowledge and skills for managing quality system and processes at the workplace that include managing customer expectations on quality aspects and monitoring the cost of quality and work processes using statistical techniques.

Course Outline

  • National/International quality standards.
  • Workplace quality system requirements.
  • Scopes of quality system and processes.
  • Customer expectations.
  • Dimension of quality.
  • Communication means.
  • Use of statistical process control tools for measuring and tracking of quality performance.
  • Quality issues resolution process.

4 days (40.00 hours)

Mode of Training:
Part Time
Full Time

Reference No.:

Funding Validity Period:
23 Mar 2005 – 30 Jun 2022

NON-SME SME > 21 years old Foreigner
21-39 years old ≥ 40 years old
$737.50 $212.50 $212.50 $1,337.50

Terms and Conditions

Note: All prices are inclusive of 7% GST. GST is computed based on full course fee.


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