How can you be an effective team member? You need to strengthen your communication skills and pay attention to how your team members mesh as a group. Contribute not just to the work but also to a healthy team environment. In this course, learn how to work in a team effectively through communication techniques and shared goals.
Effective communication techniques will help you maintain open communication, resolve issues and concerns, and provide support to team members.
Define and align team goals with departmental and organisational goals.
Define own and individual roles within the team and work within the team and organisation dynamics.
Maintain open communication with team members by sharing information and discussing work-related issues to achieve individual and team goals to meet organisational requirements.
Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals.
Demonstrate trust, respect and support towards team members in daily activities to achieve team goals.
Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues.
Identify and resolve issues and concerns through collaborative activities with supervisor.
Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals.
Accept and provide feedback, advice, and assistance in a considerate and constructive manner to accomplish the task assigned.
Recommend improvements to established policies and procedures in a proactive manner.
Mode of Delivery
Blended In-person Classroom and Asynchronous e-Learning