Programme Objectives

An experiential 3-day course + 2-day simulation + Individual Executive Coaching

Target Audiences

Senior Public Sector Officials

Programme Objectives

  • Gain high level of self-awareness to optimise personal capability and positive influence as Public Sector Leaders
  • Leverage a full data-set about leadership style to develop a compelling personal vision and action plan
  • Manage their own leadership brand – presenting with polish and poise
  • Develop teams that deliver business results
  • Execute in a complex, global environment
  • Manage cross-culturally and collaborate across the organisation
  • Create a high-performance culture and drive “winning” behaviours

Course Outline

Day 1 – Leadership Finesse 

  • SSA’s Global 21st Century Leadership Competencies – Qualities linking a leader’s mind-set to organisational success. Identifying the leadership competencies you use most / least
  • Understanding DISC® Tools – Interpreting your personalised DISC reports and leading self. Aware of own Values styles, Vision and applying at the workplace
  • Five Practices of Exemplary Leadership® – Applying the proven principles of Kouzes and Posner’s acclaimed Five Practices of Exemplary Leadership® model and leadership behaviours and 360 feedback
  • Professional Value Proposition (PvP™) – Maximise personal mastery in managing work and package your own personal leadership brand in the organisation

Day 2 – Critical Public Sector Competencies 

  • Strategic Thinking & Execution – Diagnose organisation and implement effective strategic planning process. Apply various Strategic Tools and Techniques, Portfolio Matrices
  • Understanding the policy development process, principles of the Middle East model of governance and the role of human capital development for the Public Service
  • Global Mindset – Global and regional economic overview, megatrends and new drivers of economic and business growth; and understanding Middle East competitiveness
  • Strategic Thinking & Execution – Diagnose organisation and implement effective strategic planning process. Apply various Strategic Tools and Techniques, Portfolio Matrices

Day 3 – Manage Teams

  • Team Synergy- Applying the DiSC TEAMS in managing and developing your team. Identify the characteristics of an effective team and the roles played by team members
  • Mentorship for Impact
  • Explores the core skills and attitudes needed by senior leaders to mentor their staff grow and achieve their full potential. It explores the structures needed to build an effective mentoring relationship, as well as the issues that can arise during the process

Day 4-5 – Leadership Simulation 

It is a 2-day session that exposes participants to a variety of case studies that puts their leadership skills to the test

Leadership Simulation
Participants will be presented with case studies, activities and situations. Each group shall discuss the given simulation and prepare for a presentation. After ample time, each group is to present and engage the class in a discussion

Participants shall be assessed on their contribution, participation in the activities and leadership competencies using the SSA Leadership Success Index (LSI) tool.

Day 6-8 – Individual Executive Coaching 

Each participant shall undergo a one session of Executive Coaching of 90 minutes at the training workshop premises.

Executive Coaches:
There shall be two coaches deployed concurrently at the training workshop premises.

Daily Coaching Schedule:
With two coaches deployed concurrently, SSA is expected to cover eight participants per day. For 20 participants, the entire coaching sessions are expected to be completed in 3 days with the following proposed schedule:

Session 1 : 9.00 am – 10.30 am
Session 2 : 10.45 am – 12.15 pm
Session 3 : 1.45 pm – 3.15 pm
Session 4 : 3.30 pm – 5.00 pm

Coaching Toolkits: 
The coaches will refer to the DISC & LPI 360 tools as baseline reference. In addition, participants will be using SSA’s Executive Coaching Toolkit during the sessions and possible subsequent sessions and development discussions.

In an increasingly complex, fluid and constantly changing techno-economic global environment, we are undergoing a period of uncertainty that looks set to continue for the foreseeable future. Leveraging the latest thinking and global best practice in the strategic management of complexity, ambiguity, uncertainty and unpredictability (“CAU2”), this programme provides an analytical and competency framework to manage this heightened level of uncertainty to ensure better organizational performance.

With managers facing multi-pronged challenges in the 21st century, this practical programme focuses on six critical characteristics that organizations must have if they are to survive and thrive in these turbulent periods:

Strategic anticipation

Adaptability, agility and nimbleness

Predictive analytics capability (big data context)

Strategic learning (including learning analytics)

Insight generation and adaptive futures thinking

Resilience and antifragility

Using practical examples and real life case studies in the technology and innovation sector, this programme applies the thought processes, insights and lessons from Sun Tze’s Art of War, international thought leader such as Nassim Nicholas Taleb, David Weinberger and Ziauddin Sardar, leading publisher The Economist. The program also highlights the learning from the Singapore Government’s Centre for Strategic Futures as well as Harvard Business Review publications on managing uncertainty.


Programme Approach and Methodology

Articulating a structured and proactive methodology, this programme adopts a problem-based approach and offers customized learning solutions with real world applications. The programme seeks to help organizations and companies develop a pattern of thought (including design thinking processes) and gain insights that would help in enhancing competitive advantage through building capabilities that foster adaptability and agility.


Key Take-Away

The key take-away of this programme is that for organizations and businesses that develop and nurture these six attributes and integrate them into their “whole of government” or “whole of business” strategic approach, the future will be much more manageable than those who do not take steps to manage the uncertainties they face.


Expected Outcomes

At the end of this programme, participants can expect to (1) be introduced to the latest thinking and global best practices on managing CAU (2) be equipped with the knowledge skills and toolkit to be able to apply the concepts and principles to suit their own organizations to improve organizational performance.


Practical Issues

At a practical level, the program will help answer the following questions:


Leadership & Decision-making

How do you make effective decision in a CAU2 environment?

How can you move your organization or business forward?

How do you exercise effective leadership in a CAU2 environment?

How do you identify the leadership and improvisation skills needed to set direction when there is no obvious path and when the road is shifting under your feet?

How do you create opportunities despite – or because – of CAU2 rather than being paralyzed by it?



What are the tools to think and act strategically in a CAU2 context?

How do you design, develop and manage effective value creation and risk management frameworks against the CAU2 context?

How to measure the CAU2 level facing your organization?

What is the method for understating the impact of the multitude of variables so that you can make an even more informed and confident decisions?



SSA Academy provides customized programmes and solutions to address your specific needs. Send us your inquiries and we'll get back to you shortly.

For Course Enquiries, call us at
Tel: +65 6842 2282

For Corporate Enquiries, call us at
Tel: +65 6632 9540

Our training centres:
PAYA LEBAR: 11 Eunos Road 8 #06-01 (Lobby A),
Lifelong Learning Institute, Singapore 408601
JURONG EAST: 135 Jurong Gateway Road #06-317,
Singapore 600135
MACPHERSON: 10 Arumugam Road #01-00 / #04-01
LTC Building A, Singapore 409957

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