Apply Emotional Competence to Manage Self and Others in a Business Contact
Executive Development & Growth for Excellence (EDGE)

About Course

Apply emotional intelligence principles to assess and manage oneself and others, acquire awareness of the environment, express empathy, guide others, uphold integrity, and build bonds with others in a business context.

Course Outline

  • Assess own level of Emotional Intelligence in one’s dealings and relationships with others in a business context and its effects on achieving organisational goals and objectives.
  • Examine own strengths and weaknesses for development of own Emotional Intelligence to work effectively with others in a business context to avhieve organisational goals and objectives.
  • Assess the emotional climate of the environment, recognise the emotional strengths and weaknesses of individuals and exercise flexibility and adaptability in dealing with them.
  • Manage own emotions and maintain composure, self-confidence and resilience when dealing with challenges and setbacks.
  • Demonstrate empathy by acknowledging the feelings and perspectives of individuals in a business context, taking into consideration their culture, background and needs.
  • Apply Emotional Intelligence to guide one’s thinking and actions and to influence and persuade others to achieve a win-win outcome.
  • Uphold integrity in all business dealings and take responsibility for what have been committed to others that are in alignment with organisational goals.
  • Build bonds by nurturing instrumental relationships with others in a business context.

2 days (16.00 hours)

Mode of Training:
Part Time
Full Time

Reference No.:

Funding Validity Period:
01 Jan 2019 – 24 Feb 2021

NON-SME SME > 21 years old Foreigner
21-39 years old ≥ 40 years old
$295 $85 $85 $535

Terms and Conditions

Note: All prices are inclusive of 7% GST. GST is computed based on full course fee.


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Lifelong Learning Institute, Singapore 408601
JURONG EAST: 135 Jurong Gateway Road #06-317,
Singapore 600135
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Tai Seng Centre Singapore, Singapore 369522

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