Apply Emotional Competence to Manage Oneself at the Workplace – Level 1 (Operations)
Workplace Skills (WPS)

About Course

Understand and apply self- awareness techniques and emotional intelligence principles such as self-confidence, flexibility, conscientiousness, and initiative to manage oneself at the workplace.

Course Outline

  • Recognise own emotional states, the causes of those emotional states, and their effects on performance and interpersonal relationships at the workplace.
  • Manage own emotions and impulses to work effectively with others, taking into consideration the different cultures and backgrounds of individuals at the workplace.
  • Identify personal strengths and weaknesses, and make improvements needed to develop Emotional Intelligence.
  • Recognise the emotional needs of others, empathise and respond appropriately to their needs.
  • Present self with confidence and show flexibility in responding to changes at the workplace.
  • Demonstrate conscientiousness and trustworthiness to complete given tasks according to organisational standards.
  • Demonstrate initiative and optimism in pursuing goals beyond what is required and expected of self.

(16.00 hours)

Mode of Training:
Part Time
Full Time

Reference No.:

Funding Validity Period:
01 Jan 2019 – 24 Feb 2021

NON-SME SME > 21 years old Foreigner
21-39 years old ≥ 40 years old
$70.20 $44.20 $44.20 $278.20

Terms and Conditions

Note: All prices are inclusive of 7% GST. GST is computed based on full course fee.


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