Manage Process Improvement – Level 4
Generic Manufacturing Skills (GMS)

About Course

Bring resources and processes together to achieve the organisation’s productivity goals using a variety of process improvement methodologies such as process mapping, analysis, and process redesign.


Course Outline

  • Concept of process management.
  • Organisational goals vis-a-vis customer expectations and requirements.
  • Process continuous improvement methodologies used by organisations.
  • Defining process relationship.
  • Process mapping techniques.
  • Process mapping conventions or symbols.
  • Types of data and how data should be recorded.
  • Process control for variable and attribute data.
  • Process capability.
  • Change solicitation process.
  • Change resolution process.
  • Standardisation of process.


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