Lead Workplace Communication and Engagement
Executive Development & Growth for Excellence (EDGE)



About Course

Lead workplace communication by evaluating and identifying gaps and barriers in workplace communication. Develop and communicate plans to implement communication strategies and mechanisms. Assess a negotiation situation, develop negotiation strategies, and conduct negotiation to achieve organisational goals and win-win outcomes.

 

Course Outline

  • Conduct research on best practices in workplace communication, evaluate their suitability for adoption and establish benchmarks for the organisation.
  • Evaluate gaps and barriers in workplace communication based on determined benchmarks and establish communication strategies and mechanisms that meet organisational goals and objectives.
  • Develop communications plan to implement communication strategies and mechanisms.
  • Use communication strategies to influence organisational culture and motivate employees to commit to the organisation’s vision, mission and core values.
  • Evaluate employees’ level of acceptance of organisation’s vision, mission and core values and take corrective actions where needed.
  • Evaluate effectiveness of communication strategies and mechanisms and implementation plan.
  • Establish the actual causes of conflict or dispute and plan for negotiation.
  • Assess negotiation situation and develop negotiation strategies taking into consideration diversity issues.
  • Conduct negotiation to achieve organisational goals and win-win outcomes by applying negotiation strategies and effective communication skills.
  • Evaluate negotiation process and delegate appropriate follow-up actions in a timely manner.

GET IN TOUCH WITH US

SSA Academy provides customized programmes and solutions to address your specific needs. Send us your inquiries and we'll get back to you shortly.

For Course Enquiries, call us at
Tel: +65 6842 2282

For Corporate Enquiries, call us at
Tel: +65 6632 9540

Our training centres:
PAYA LEBAR: 11 Eunos Road 8 #06-01 (Lobby A),
Lifelong Learning Institute, Singapore 408601
JURONG EAST: 135 Jurong Gateway Road #06-317,
Singapore 600135
MACPHERSON: 10 Arumugam Road #01-00 / #04-01
LTC Building A, Singapore 409957

Or email us at contact@ssagroup.com